The bigsmall team were tasked with helping modernise a corporate car service
The luxury car service previously used a legacy system making bookings over email and phone. Bigsmall focussed on creating a seamless mobile App and Dashboard booker with a meticulous notification system.
Online accounts
opened in first 3 months
Percentage increase
in online bookings
Different projects
completed
User testing played a key role in guiding the App design
The team were heavily focussed on encouraging users to book through the App. Testing revealed key insights to help create an easy to use seamless experience.
Management tool with clean and friendly interface
This platform significantly reduced the workload for the client, giving control to the user and rapidly increasing transparency.
“Bigsmall helped us realise solutions to problems we had completely overlooked. They were very understanding of our focus on providing a personal and bespoke service to our high net worth clients.”
— Glenn Green, COO“Bigsmall helped us realise solutions to problems we had completely overlooked. They were very understanding of our focus on providing a personal and bespoke service to our high net worth clients.”
— Glenn Green, COO
